Where do you operate from?+
Our property managers operate from Torquay, supported by local housekeeping teams and maintenance providers who know the area well. Being headquartered in Torquay means real knowledge of the local short-stay market — the seasonal patterns, guest expectations, the neighbourhoods, and the tradespeople who do quality work at fair rates. It also means fast response times when something needs attention between guests, whether that is a maintenance issue, a broken item or a guest query requiring a property visit. With over 70 properties under management and a near 5-star Superhost rating across 2,670+ reviews, our Torquay base gives us the local operational capability to deliver consistent results for every owner we work with.
Which Torquay suburbs do you service?+
CP Property supports short-stay owners in Torquay and nearby coastal areas. Our primary service area covers Torquay, and we also manage properties in Jan Juc and areas in close proximity. Given our local headquarters behind Bunnings at Castles Drive, we have strong coverage across Torquay's key short-stay neighbourhoods — from the beachfront and surf-adjacent areas through to the estate precincts further back from the coast. If you own a short-term rental property in Torquay or a nearby coastal suburb and are looking for a locally based management company with a proven track record, get in contact. With a near 5-star Superhost rating across 2,670+ reviews and our headquarters in the town, CP Property is well positioned to manage your Torquay property to the standard the local market rewards.
How long does it take to get set up?+
CP Property can typically launch a Torquay property on Airbnb, Stayz and Booking.com within about two weeks of the home being guest-ready. Given our Torquay headquarters, the onboarding process is genuinely local — we handle photography, listing setup, pricing calibration for Torquay's coastal demand peaks and a pre-launch property inspection, all without the delays that come with managing remotely. We configure your owner portal so you have full visibility of bookings, revenue and property condition from day one. If furnishings or property amenities need to be updated before launch to meet our Minimum Property Requirements, we will advise you on this. With Torquay's strong short-stay demand, getting your property well-presented and live quickly is one of the best decisions you can make. Contact us and we can map out a specific timeline for your property.
What happens if there is damage or an incident at my property?+
When damage or an incident occurs at a Torquay property, CP Property manages the entire process so you do not have to. As a local Torquay-based team, when an issue is identified — typically through our post-checkout cleaning inspection — we can respond quickly and assess the situation in person if needed. All damage is documented with timestamped photos and recorded in our property management system before a reimbursement claim is submitted through Airbnb's AirCover or direct booking security deposits. Our systematic photo record before and after every stay significantly strengthens claim outcomes. For items requiring repair, we co-ordinate through our trusted local Torquay tradespeople and keep you fully informed of costs and expected timeline. Our Superhost status and near 5-star average also reflect the care we take in screening guests and maintaining property condition across every booking.
How do you get the most out of my property?+
CP Property maximises returns for Torquay short-stay owners through dynamic pricing, high-quality listing presentation, multi-platform exposure and the advantages that come with genuine local management. Torquay's short-term rental market has a distinctive demand pattern — big summer peaks, strong Easter and long weekend occupancy, and year-round coastal appeal — and our pricing strategy is built around capturing that demand at the right rates. We list properties on Airbnb, Stayz and Booking.com and also accept direct bookings to reduce platform fees and improve your net return. Our near 5-star Superhost rating across 2,670+ reviews means your Torquay listing benefits from the guest trust and search visibility that CP Property has earned across our entire portfolio. We continuously optimise listing copy, photography and guest review responses to improve your listing's ranking and conversion over time.
What happens with the cleaning fee?+
CP Property retains 100% of the cleaning fee charged to guests booking Torquay properties. This fee directly funds the services required for every guest changeover: a professional clean of the full property, fresh linen and towel laundering, restocking of CP Property provided consumables before every new arrival. Torquay's strong short-stay demand means properties turn over frequently, particularly during peak season, and maintaining a consistent guest-ready standard at that pace requires professional, reliable cleaning operations. Our near 5-star Superhost rating across 2,670+ reviews reflects the presentation standard we maintain at every property. Your management fee is applied to booking revenue separately and does not include cleaning costs.
