How it works
Our process from first enquiry to hands-free management
Everything you need to know about our stress-free short-term rental management process.
The enquiry stage
Here is what happens after your initial enquiry.
01
Online property assessment
Start with an online property assessment. We review your location, property type, and market demand to give you an informed view via a Welcome Booklet of earning potential and fit.
02
On-site inspection & Recommendations
Next, we inspect your property in person to assess presentation and guest appeal. We ensure your property meets our Minimum Property Requirements to improve bookings and nightly rate performance.
03
Contract and onboarding approval
If you are happy to proceed, we send you our Management Agreement and confirm all onboarding details to prepare your property for launch.
The onboarding process
Once your agreement is in place, we set your property up for going live.
01
Property setup and styling
We set up your property with our hotel quality linen and consumables. Styling is checked to ensure the home is ready for professional photography and incoming guests.
02
Professional photography
We brief and co-ordinate professional photography to present your home at its best and maximise click-through. This is an important step as guests book with their eyes. We receive great rates from our photography partners.
03
Listing & Backend Pricing build
Our team creates a high-performing listing with optimised copy, structure and channel setup so your home is positioned to convert. We list your property on all platforms including Airbnb, Booking.com, Stayz, Google Vacations and our own website.
Hands-free ongoing management
After launch, your property is actively managed by our local team and systems so you can stay hands-off while we focus on performance and guest experience.
- Daily pricing optimisation
- Fast guest communication
- Professional cleaning
- Linen co-ordination
- Maintenance management
- Garden maintenance
- Waste collection management
- Regular owner updates
- Monthly reporting
- Live property performance
Why CP Property
How we're different.
A full-service, locally informed approach designed to improve guest experience, protect your property, and maximise performance.
Dynamic pricing
We aim to get high occupancy during off-peak periods by monitoring bookings and adjusting your nightly price to suit demand. We do this using software, but also apply a human review element to make sure the numbers make sense. This means you can earn more during busy periods and get more bookings when it's quiet.
Lower cleaning fees
We attract more bookings by keeping our cleaning fees low. This is important as guests often compare fees when choosing accommodation. Our fees are kept low by partnering with local cleaners and cleaning companies.
Guest screening
We screen past reviews of potential guests, permitting only those with favourable reviews to make automatic bookings. For newcomers to Airbnb, we enquire about their trip purpose, to minimise any potential issues to your property.
Guest Amenities
We provide a large range of consumables so guests can walk in and feel right at home. This includes a well-stocked kitchen and bathroom. We freshen up the consumables between bookings, so all guests get that 5-star experience.
Open communication
We pride ourselves on being available to communicate with and we are happy to cater to your communication preferences. We will always keep you informed of any updates to your property and can answer any questions you may have. We find WhatsApp is a great tool to keep all parties informed, with end-of-month reports being sent via email.
Maximising slow periods
It's easy to get bookings during holiday periods and weekends. What makes a really successful short-term rental is filling the off-peak periods such as the cooler months or mid-week. Through dynamic pricing, single night offerings and fostering relationships with return visitors, we're able to maximise your bookings and returns.
Full service offering
We take care of your property like it's our own. In addition to property and guest management, our service offering can include gardening, property maintenance and emergency support. Plus, we can offer styling advice and full set-up packages for new properties.
24/7 Online Access
We use software that gives you, as the owner of the property, full visibility into the calendar of reservations, nightly rates and financial statements.
Pricing Transparency
Our Fees.
We charge a percentage of the net revenue, inclusive of GST. Most companies charge from gross revenue and then add GST on top. Our structure is a fairer approach and typically delivers a better financial outcome for the client.
See how we compare.
Scenario: Guests book a series of trips equal to $10,000. Both pay the same in platform and cleaning fees (although often our cleaning fees are lower):
- Airbnb Fee: 16.5% of booking value = $1,650
- Cleaning Fee: $1,000
- Total costs before management fee: $2,650
This leaves $7,350 for the property owner, before management fees. We charge 20% of this amount, not the full $10,000, saving $530.
Management Fee
Difference
Effective Gross Fee
Management Fee
Difference
Effective Gross Fee
This difference can really add up over a year. With CP Property, you'll receive more cash back.
Be mindful of GST when selecting a management company. Our fee includes GST, whereas others charge GST on top of their management fee.
Net vs Gross: See the difference yourself
Assumptions
Calculations based on a 30-day period with 80% occupancy.
Let's Discuss Your Property
Ready to maximise your returns from your short-term rental? Our team is here to help you every step of the way.
Get in Touch
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